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Arlie Hochschild

In this lively and deeply telling collection, the author transports us into an Alice in Wonderland Bangalore call centre training session in which students learn broad – “a” American English, imagine American cities and don take-home American names. They create an offshore piece of America. Bangalore calling is more than a book; it is a powerful wake-up call to look sharp at the cultural core of global capitalism.

Arlie Hochschild
Professor Emeritus at U.C.Berkeley

Sam Miller

Entertaining and humane, Bangalore Calling is very much a book of our times. It is both a moving introduction to the strange world of the Bangalore call centre, and a reminder of the human and cultural costs of globalization.

Sam Miller
Former BBC correspondent in India

Amandeep Sandhu

The call centre industry has been in India for more than a decade, but it has taken us this long to fathom a decent book out of the experience. Brinda S. Narayan has done just that with an interlinked short story collection called Bangalore Calling. This is a book about how the new industry, born out of a need for the Western world to cut costs and offshore work to India, has externally affected the Indian landscape and internally affected the psyche of the Indian people.

Amandeep Sandhu
Author - Roll of Honour & Sepia Leaves