The employees at the Callus call centre in Bangalore juggle false identities, abusive customers, and the tugs of family and community.
An Anglo-Indian trainer is aghast at the overt Americanisms adopted by her eager trainees. A van driver who yearns for a son petitions the god Ayyappan with rituals and daily prayers and by playing devotional songs inside the van. A brash, jimi Hendrix-loving agent tries to change the music and strokes the driver’s deep and unexpressed resentment. A young girl travels across the great divide between the slum she lives in and the shiny, glass complex where she works as a toilet cleaner. Through fifteen linked stories, Bangalore Calling explores the social cost of outsourcing to the Indian Community – the erosion of cultures, the displacement of vernacular languages and accents – in a world that’s not yet flat.